Benchmark
Director performance, kids learning, labor, and quality standards
Weekly Scorecards
Live
EOS-format executive scorecards — 13-week rolling trends for enrollment, labor, marketing, sales, and finance KPIs across all four leadership areas.
Director Scorecard
Live
Path-to-benchmark dashboard for all directors organized by region — urgency ratings, KPI progress, and collapsible school cards.
Kids Learning
Live
Enrollment scorecards, 90s Club leaderboard, goal progress, classroom layouts, and enrollment trends — the full kids learning view.
Labor
Live
Staff hours vs. child attendance — ratio compliance, labor cost analysis, over/understaffing identification, and efficiency scoring across all centers.
Turnover
Live
Staff retention analysis — termination trends, tenure distribution, voluntary vs. involuntary turnover, and improvement tracking by region and center.
Quality Assurance
Phase 3
Digital inspection and audit tracking for classroom quality, health and safety compliance, corrective actions, and benchmark scores by center.
Marketing
Ad performance, lead generation, and brand engagement
Marketing Dashboard
Live
Ad spend, paid leads, cost per lead, enrollment funnel metrics, quarterly performance, and social engagement tracking.
Online Reputation
Live
Google Reviews dashboard — company-wide and center-level ratings, review velocity, response rate tracking, keyword themes, and a live review feed with direct Google links.
Financial
Revenue tracking, budgets, and financial modeling
Live Revenue Dashboard
Phase 1
Real-time revenue by center with MoM and YoY comparisons, broken down by private pay vs. subsidy.
Budget vs. Forecast by Center
Phase 2
Center-level P&L vs. budget with variance analysis across revenue, labor, food, and supplies.
Scenario / What-If Tool
Phase 3
Interactive financial model sensitized by enrollment, labor, food, and supplies to project impact of operational decisions.
Operations
Scheduling, performance, and operational metrics
Schedule Tracker / Eval
Phase 2
Scheduling effectiveness scorecard measuring forecast accuracy and labor cost optimization.
Role Scorecards
Phase 3
Live performance dashboards by role with KPI feeds tied to enrollment, satisfaction, compliance, and operational metrics.
Northstar Way
SOPs, role definitions, and task management
Friday Pulse Check
🔒 Corporate Only
Weekly staff mood tracker — school heat map, 8-week trends, open comments, and response rates across all 15 centers.
Process Documentation Hub
Phase 4
Centralized SOP library for all key business functions — searchable, version-controlled, and always current.
Role Descriptions + Scorecards
Phase 4
Complete role definitions linked to live scorecard dashboards showing real-time performance against expectations.
Recurring Task Tracker
Phase 4
Role-based task management with completion tracking, due dates, and links to training videos and SOPs.
How Updates Work
1
Export data from Procare, accounting, or payroll systems
2
Generate updated dashboards via Claude AI using saved Skills
3
Deploy by dragging the folder to Netlify — live in under a minute
Live Production — updated on cadence
Phase 1–2 Foundation & Expansion
Phase 3 Intelligence
Phase 4 Culture & Northstar Way